The Information We Collect and How We Use It

We appreciate the trust you place in Hagerty, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.
Although this site may be co-branded with a Hagerty affiliate or partner, Hagerty remains the sole owner of the information collected on this site, and does not share non-public personal information with affiliates or partners. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Hagerty Insurance collects information from our users at several different points on our website.
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Hagerty Insurance Agency
PO Box 87 Traverse City, MI 49685
Phone: 800-922-4050
Fax: 231-941-8227
webmaster@hagerty.com

Online Shopping:
We may collect information (including name, address, telephone number, email address and, when necessary, credit card information) when you:
• Place an order from our Web site
• Return an item or make an exchange
• Inquire about our services
We maintain the data that you provide us, along with a record of your purchases, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association's privacy standards.

Application:
We request information from the user on our application form. Here a user must provide demographic information (such as name, address, and date of birth), vehicle information (such as make, model, VIN, and storage information) and household driver information (such as name, date of birth, and driving history). This information is used to determine if you and your vehicle(s) qualify for our program.

Cookies:
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any non-public personal information while on our site. Cookies are only used on our site to enhance and simplify the user’s visit. For instance we set a cookie whenever an application has been started. This allows the user to access his or her application upon future visits. If a user rejects the cookie, he or she may still use our site but will not have access to these enhancements.

Log Files:
We use IP addresses to analyze trends, administer the site, track user’s movements, and gather broad demographic information for aggregate use. IP addresses are not linked to non-public personal information.

Links:
This web site contains links to other sites. Please be aware that Hagerty Insurance is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects non-public personal information. This privacy statement applies solely to information collected by this Web site.

Surveys & Contests:
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes and for permission-based e-mail promotions and information. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site, as well as summarizing the results of all respondents and reporting on industry statistics, trends, and group opinions.

Affiliate Program:
Information is collected from users electing to sign up for our affiliate program. Here a user must provide demographic information (such as company name, address, contact name, and URL). This information is used only for conducting business with the affiliate and is not shared with outside parties.

Supplementation of Information:
In order for Hagerty Insurance to properly underwrite your application, it is necessary for us to supplement the information we receive with information from 3rd party sources. Examples of this include, without limitation, accessing state driving records and third party credit reports.

The Use of Your Information

First and foremost, we use the information we collect from you to determine whether we can underwrite an insurance policy once you submit an application and to issue the policy if we accept your application.
We may share aggregated demographic information with our partners and affiliates. This is not linked to any non-public personal information that can identify any individual person.
We may use an outside shipping company to ship policies, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use non-public personal information for any secondary purposes.
We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use non-public personal information except for the purpose of providing these services.

The Disclosure of Your Information

We do not sell or rent any non-public personal information about you to any third party. However, there are certain circumstances in which your non-public personal information may be disclosed. The insurance industry is highly regulated and we may be forced to disclose information to the government or third parties to comply with applicable legal requirements. We may also disclose non-public personal information about you in response to a judicial or administrative order in a criminal, civil, or administrative proceeding or investigation. We may also voluntarily disclose such information if we, in our sole discretion, believe it to be necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, or other activity that is either illegal or tortious, or may expose us to legal liability. In addition, regardless of the security measures that we take, your non-public personal information may be disclosed inadvertently if a third party acts intentionally to intercept them.

The Notification of Changes

If we decide to change our privacy policy, we will post those changes on our site so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use non-public personal information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. If the user declines, will use information in accordance with the privacy policy under which the information was collected.

The Security

Hagerty uses industry standard efforts to safeguard the confidentiality of your non-public personal information, such as firewalls and Secure Socket Layers. However, "perfect security" does not exist on the Internet.

The Public Forums

This site may make forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with Hagerty, simply contact us at 1-800-922-4050 or webmaster@hagerty.com.